GlowKlean partners with major international shipping companies like FedEx, SF Express, DHL, UPS, and EMS who work with local couriers - allowing us to ship direct to your door and proudly offer free world-wide shipping.

You will only be charged for your product order cost, and all payments are subject to verification and approval before shipping and may take several days to process. To help fight credit card fraud, orders with incorrect billing information or requiring additional verification may be delayed and/or cancelled.

Shipping process

We require 3 working days on average to fulfil your order and transport it to our carrier's sort facility. Some items may take longer especially around major holidays (up to 16 days), or if your order includes popular items experiencing stock availability issues.

Once your order has begun processing through our shipping department we are unable to make any changes (including address changes).

We only ship during business days and do not ship on Saturdays, Sundays or holidays.

For orders with multiple items, products may be shipped separately and received on different dates due to the difference in manufacturing partners’ locations.

Tracking

All orders are processed with tracking numbers. You will receive an email with the tracking number when you order is dispatched to the carrier's sort facility.

For some shipping companies, it can take several days for the tracking information to update in the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.

Delivery

Shipping time varies by country or region. However, on average, it will take 5-7 days to ship to US and UK and 7-9 in all other countries.